Introduction
Living with complex medical conditions shouldn’t mean constant hospital visits or institutional care. At Excellent Care Services, our NDIS-funded community nursing service brings specialized clinical care directly to your home—delivered by qualified, compassionate Registered Nurses (RNs).
Whether you need medication management, wound care, respiratory support, or help managing chronic health conditions, our nursing team provides expert, person-centred care that keeps you safe, healthy, and empowered to live independently.
What This Service Includes
Medication Management
- Administration of complex medications (including injections, IV therapy)
- Monitoring medication effectiveness and side effects
- Education about prescribed medications and their purpose
- Coordination with GPs and specialists regarding medication changes
- Medication reviews and safety checks
Wound Care & Management
- Assessment and treatment of acute or chronic wounds
- Dressing changes and wound monitoring
- Infection prevention and management
- Pressure injury prevention and treatment
- Post-surgical wound care
Respiratory Support
- Oxygen therapy management
- Ventilator care and monitoring
- Tracheostomy care and suctioning
- Nebulizer treatments
- Respiratory assessment and monitoring
Diabetes Management
- Blood glucose monitoring and recording
- Insulin administration
- Diabetes education and lifestyle support
- Hypoglycemia and hyperglycemia management
- Coordination with endocrinologists and diabetes educators
Continence & Catheter Care
- Bladder and bowel assessment and management
- Urinary catheter insertion, maintenance, and removal
- Suprapubic catheter care
- Continence product advice and support
- Bowel care program
Enteral Feeding Support
- PEG tube or nasogastric tube feeding
- Feeding pump management
- Tube site care and monitoring
- Nutrition coordination with dietitians
Seizure Management
- Observation and monitoring of seizure activity
- Emergency medication administration
- Seizure response protocols
- Education for families and support workers
- Coordination with neurologists
Palliative Care
- Compassionate end-of-life support
- Pain and symptom management
- Comfort care and dignity maintenance
- Family support and education
- Coordination with palliative care teams
Clinical Assessment & Monitoring
- Vital signs monitoring (blood pressure, temperature, pulse, oxygen saturation)
- Health condition assessment and reporting
- Coordination with medical teams
- Hospital discharge support and follow-up
Training & Delegation
- Training support workers in complex care tasks (under RN supervision)
- Delegation of appropriate tasks to disability support workers
- Ongoing oversight and quality assurance
- Family education and training
Who This Service Is For
Support Coordination is ideal for NDIS participants who:
✓ Are new to the NDIS and need help understanding their plan
✓ Have complex support needs involving multiple providers
✓ Are experiencing gaps, challenges, or breakdowns with their current supports
✓ Want to build skills to manage their plan more independently over time
✓ Need help navigating the NDIS system, finding providers, or accessing funding
✓ Have Capacity Building funding for “Support Coordination” in their NDIS plan
✓ Feel overwhelmed or unsure how to get started with their NDIS plan
How It Works
Step 1: Initial Nursing Assessment
A Registered Nurse meets with you (and your family/carers) to assess your health needs, review medical history, medications, and understand your goals.
Step 2: Nursing Care Plan Development
Your RN develops a tailored nursing care plan in collaboration with your GP, specialists, allied health team, and family.
Step 3: Ongoing Nursing Visits
Your assigned RN provides regular home visits to deliver clinical care, monitor your health, adjust your plan, and coordinate with your medical team.
Step 4: Communication & Coordination
We maintain open communication with your GP, specialists, support workers, and family—ensuring everyone stays informed and aligned.
Why Choose ECS for Community Nursing
✓ Experienced Registered Nurses: Our RNs have extensive training and experience in disability, aged care, complex medical conditions, and home-based clinical care
✓ Clinical Excellence: We follow evidence-based nursing practices and maintain the highest standards of safety, hygiene, and quality
✓ Personalized Care: Nursing care is tailored to your unique health conditions, preferences, cultural needs, and goals
✓ Integrated Support: Our nurses work closely with your support workers, allied health team, and medical professionals for holistic, coordinated care
Frequently Asked Questions
Not necessarily, but your NDIS plan must include funding for nursing supports. Your GP or specialist may provide documentation to support your funding request during plan reviews.
Community nursing involves clinical tasks performed by Registered Nurses (medication, wound care, injections, clinical assessment). Personal care involves non-clinical tasks performed by support workers (showering, dressing, meal prep).
Yes. Our RNs provide training, delegation, and ongoing oversight for support workers delivering certain high-intensity care tasks under nursing supervision.
It depends on your health needs and NDIS plan. Some participants need daily visits; others need weekly, fortnightly, or monthly check-ins.
NDIS community nursing is funded through your NDIS plan, not Medicare. However, GP visits and hospital care remain covered by Medicare.
In emergencies, call 000 immediately. Our nurses provide clinical support but are not a replacement for emergency medical services.