excellent care Services
Excellent Care Services is a registered provider of the National Disability Insurance Scheme (NDIS) that cares for people with physical, mental, and psychosocial disabilities. We provide support to people of all backgrounds with a variety of care needs.
Quality
We use information from the management of Continuous Improvement, Complaints and Feedback, Incidents, Work Health and Safety, Information feedback and Risk Management to adjust our policies and practices to ensure that we meet participant’s and community’s requirements.
Result
Excellent Care Services is committed to providing a high-quality service to participants and maintaining business practices that demonstrate high standards of corporate governance in order to meet set objectives.
Safety
Excellent Care Services is committed to the safety and wellbeing of all participants. This commitment is the primary focus of our support and decision-making. Excellent Care Services is committed to providing a safe environment where participants are safe and feel safe, and their voices are heard about decisions that affect their lives.
About Excellent Care Services
Excellent Care Services was born out of the desire to meet the caring need of people with disability in a way that promotes best practices. We understand that it is a big challenge to entrust a stranger with care responsibilities, especially when the service consumer is vulnerable. We, therefore, ensure that all our staff passes through our rigorous hiring process and that all relevant background checks are done before taking them on board.
ECS started initially as a staffing solution company for NDIS providers. We have now developed over time into a registered NDIS provider. ECS now services NDIS participants as registered provider and provides staffing solutions to other registered providers. We work with other providers and partners for continuity of support and to ensure choice and control and that our participants’ goals are met.
Vision
Our vision is to ensure that the people we support, those we partner with and the organization all flourish
Mission
To deliver person-centered support that will empower individuals to make choices that will improve their lives and wellbeing.
Our Core Values
RESPECT
FOR ALL
HONESTY
IN ALL WE DO
RESULT
FOR THOSE WE SUPPORT
QUALITY
IN OUR SERVICE DELIVERY
Our Services
ECS provides mainly core supports to people with disability. We specialise in care for people with both physical and intellectual disabilities. ECS’s core values are what make it unique. This includes Respect for all, Honesty in all we do Results for those we support and Quality service delivery. We strive to ensure that the people we support, those we partner with, and the organisation all flourish.
What Our Customers Say
Staffing Solutions
We Are Here to Solve Your Staffing Problem by Providing Reliable and Competent Staffs To Meet Your Care Needs Or That Of Your Organization.
We Employ the Best Quality Approach in Meeting People’s Needs By Ensuring That All Our Staffs Are Properly Trained To Deliver Care That Will Promote Participant’s Independence By Actively Engaging Them In Daily Life Activities.
The major difference between us and other staffing agencies is that all our staff pass through our rigorous hiring process and that all relevant background checks are done before taking them on board. We also ensure that they go through our training resources for continuous development.