Excellent Care Services
Excellent Care Services was born out of the desire to meet the caring need of people with disability in a way that promotes best practices. We understand that it is a big challenge to entrust a stranger with care responsibilities, especially when the service consumer is vulnerable. We, therefore, ensure that all our staff passes through our rigorous hiring process and that all relevant background checks are done before taking them on board.
About Us
ECS started initially as a staffing solution company for NDIS providers. We have now developed over time into a registered NDIS provider. ECS now services NDIS participants as registered provider and provides staffing solutions to other registered providers. We work with other providers and partners for continuity of support and to ensure choice and control and that our participants’ goals are met.
Vision
Our vision is to ensure that the people we support, those we partner with and the organization all flourish
Mission
To deliver person-centered support that will empower individuals to make choices that will improve their lives and wellbeing.
Quality
We use information from the management of Continuous Improvement, Complaints and Feedback, Incidents, Work Health and Safety, Information feedback and Risk Management to adjust our policies and practices to ensure that we meet participant’s and community’s requirements.
Result
Excellent Care Services is committed to providing a high-quality service to participants and maintaining business practices that demonstrate high standards of corporate governance in order to meet set objectives.
Safety
Excellent Care Services is committed to the safety and wellbeing of all participants. This commitment is the primary focus of our support and decision-making. Excellent Care Services is committed to providing a safe environment where participants are safe and feel safe, and their voices are heard about decisions that affect their lives.