Introduction
Living independently at home is important to your wellbeing and sense of self. At Excellent Care Services (ECS), we provide NDIS-funded assistance with daily activities and household tasks to help you manage personal care, maintain a safe home environment, and live the life you choose.
Whether you need help with showering, meal preparation, medication reminders, or light housework, our trained support workers deliver respectful, person-centred care tailored to your routine, preferences, and cultural needs. You remain in control—we’re simply here to support you every step of the way.
What This Service Includes
Our Assistance with Daily Activities and Household Tasks covers a comprehensive range of supports:
Personal Care Support
- Showering, bathing, and personal hygiene assistance
- Dressing and grooming support
- Toileting and continence care
- Support with mobility aids and transfers
- Assistance getting in and out of bed
Meal Preparation & Nutrition
- Planning and preparing nutritious meals based on your dietary needs and preferences
- Assistance with eating and drinking if required
- Support with grocery shopping and meal planning
- Special dietary requirements (cultural, religious, medical)
Medication Management
- Medication prompting and reminders
- Assistance with medication administration (when appropriate)
- Monitoring and reporting changes in health or wellbeing
Household Tasks
- Light cleaning and tidying
- Laundry and ironing
- Dishwashing and kitchen maintenance
- Changing bed linen
- Maintaining a safe, comfortable home environment
Other Daily Living Support
- Assistance with personal appointments
- Help with correspondence and phone calls
- Support with pet care (feeding, walking)
- Companionship and social support
Who This Service Is For
This NDIS support is ideal for participants who:
✓ Need assistance with personal care due to physical, intellectual, or psychosocial disability
✓ Want to maintain independence while receiving help with daily routines
✓ Require support to live safely and comfortably at home
✓ Have Core Supports funding in their NDIS plan under “Assistance with Daily Life”
✓ Prefer consistent, trusted support workers in their home environment
How It Works
Step 1: Initial Consultation
We meet with you to understand your needs, preferences, goals, daily routines, and what support would make the biggest difference to your life.
Step 2: Personalized Support Plan
Based on your NDIS plan and personal goals, we design a flexible support schedule that respects your routine and maximizes your independence.
Step 3: Support Worker Matching
We carefully match you with support workers whose skills, personality, experience, and availability align with your needs and preferences. You have final say in who supports you.
Step 4: Ongoing Support & Reviews
Your support workers provide consistent, reliable assistance, and we regularly check in to ensure everything is working well. We adjust your plan as your needs change.
Why Choose ECS for Daily Living Support
✓ Rigorous Staff Vetting: Every support worker undergoes comprehensive background checks, NDIS Worker Screening, and reference verification before working with you
✓ Trained Professionals: Our team is trained in person-centred practice, dignity of risk, manual handling, infection control, and medication support
✓ Consistency & Trust: We prioritize matching you with the same support workers to build familiarity, trust, and strong working relationships
✓ Flexible Scheduling: Need morning support? Evening help? Weekend assistance? We adapt to your schedule—including last-minute changes when possible
✓ Respect for Your Autonomy: You stay in control of your life, your choices, and your routines. We support—never take over
✓ Cultural Sensitivity: We respect your cultural background, language preferences, and religious practices
Frequently Asked Questions
If your NDIS plan includes Core Supports funding under "Assistance with Daily Life" or "Assistance with Self-Care Activities," you can access this service. Check your plan or speak with your Support Coordinator.
Absolutely. We'll introduce you to potential support workers, and you choose who you feel most comfortable with. If it's not the right fit, we'll find someone else.
We're flexible. If your support needs increase, decrease, or change in nature, we'll adjust your plan accordingly—no problem.
Yes. We offer flexible scheduling including evenings, weekends, and public holidays (NDIS rates apply for after-hours support).
Our rates align with the NDIS Pricing Arrangements and Price Limits. You'll only pay for the support hours you use, as outlined in your NDIS plan. We provide transparent quotes and service agreements.
Of course. Many participants prefer to have family members present, especially during initial visits. We work collaboratively with families to ensure everyone is comfortable.